Terms & Conditions
Workshop Terms & Conditions
Safety & Disclaimer:
[For Resin-based workshops]
We use certified non-toxic, non-hazardous resin in our workshop. However, if you are known to be allergic to resin of any form, we do not recommend you to join the workshop. Participants must follow our safety instructions to avoid any harm. We will not be liable for any damages or allergic reactions caused during the workshop.
[For all art workshops]
We use a variety of tools and art materials to conduct our workshops. Participants must follow our safety instructions on the usage of these tools and materials to avoid any harm. We will not be liable for any damages or allergic reactions caused during the workshop.
We ask that you respect our studio by following a few basic studio rules:
- No eating / drinking during the workshop where resin is concerned
- No smoking and no alcoholic beverages allowed in our studio
- Do not bring your own material(s) to work on during the workshop without our prior consent
- No voice or video recording during the workshop
- Refrain from touching or damaging the artworks in our studio
- Please treat our workshop teacher(s) and assistant(s) with respect and do not verbally abuse them
- Follow carefully all instructions given during the workshop
In the event of any wastage or spillage of materials from not following our rules, additional / replacement materials will be chargeable. Participants who do not abide by our studio rules will be asked to leave the studio.
Final Outcome of Artworks:
We endeavour to teach you the right techniques and guide you the right way during our workshop(s). However, the final aesthetic outcome of the artwork produced is ultimately dependent on each individual participant's work process, choice of colours/materials and work pace, etc. Especially for beginners attending their first class with us, we ask that you enjoy the process of playing with resin to familiarise yourself with the medium, rather than be too focussed on the final outcome of your artwork. We will not be liable for any discontent with regards to the aesthetic outcome of your artwork as art is very personal, subjective and an organic outcome of a creative process.
Cancellation & refund policy:
We do not allow cancellations or rescheduling once your slot has been booked on our website. Please make sure that you can absolutely make it for the workshop slot before you proceed to book. No refunds will be given if you do not turn up for the workshop. However, you may get a friend to take your place if you are unable to make it.
By registering for our workshop(s), you agree not to replicate our workshop(s) (content, lesson plan, literature, etc.) for profit.
If you intend to replicate or adapt our workshops for profit, please seek written permission from us prior to registration.
If you are an art educator or teacher in a Ministry of Education (MOE) or MOE-registered school and would like to learn from us to teach your students, please let us know prior to registration. We may arrange a teacher-training scheme and offer special rates on teaching materials to support you, subject to approval.
Participants who fail to abide by our terms will be banned from attending our workshops and we reserve the right to take legal action.
Minimum class size:
In the unforeseen event of low sign ups, we reserve the right to cancel the class. For class cancellations, we will contact you at least 1 day before your workshop date and you will be fully refunded within 1-3 working days.
Collection:Please take note that selected workshops require 1 day for drying or curing of medium(s). For those selected workshops, you will not be able to bring home your completed artwork on the spot. You will need to pick up your artwork from our studio another day during store opening hours. Alternatively, you may have your artwork couriered to a local address for a small fee.
It is recommended that you collect your artwork within a week as we will not be liable for any damages to your artwork due to prolonged storage. Due to limited space in our studio, artworks not collected within 1 month will be discarded / recycled.
Product Terms & Conditions
Safety & disclaimer:
We describe all products sold on this website to the best of our ability and recommend them based on their properties as well as our own experience from working with them. However, we will not be liable for any damages to the person(s) using it or unsuitability of product(s) for your projects.
Our products are not intended for use by young children. If used by older children, adult supervision is strongly recommended. Again, we will not be liable for any damages to the person(s) using it or unsuitability of product(s) for your projects. You will need to make your own decision on what works best and wear personal protective equipment where necessary.
Shipping & delivery:
Your order will be dispatched according to the dispatch time(s) stated here. All orders are shipped via trackable registered mail or courier - we recommend shipping to a secure, attended location as a signature is required upon delivery.
Tracking is available on all orders, and tracking information will be provided via email upon dispatch. Tracking information may take up to 24 hours to become available for a Singapore address, and up to 5 business days for an international address.
For international orders, all taxes, duties, and customs fees (where applicable) are the responsibility of the recipient of the package. Though we cannot predict what your particular charges will be, you can contact your local customs office for more information regarding your country’s import policies and requirements.
It is your responsibility to provide us with a complete and correct address. If your parcel has been returned to us due to an incomplete or inaccurate address, we'll contact you for a redelivery (shipping and handling fees will apply) once we receive the undelivered parcel.
In the event where the postman can't reach you and the parcel is returned to us, the same redelivery fee would apply.
Cancellation, returns, exchanges & refunds policy:
We do not allow cancellations or refunds once you have placed your order on our website.
We do not offer returns, exchanges or refunds in the event that you change your mind.
If you have any issues pertaining to one or more items in your order, please contact us within 3 business days after receiving your order. We will assess each request on a case-by-case basis.
In the event that we agree to replace or refund one or more items in your order, you will need to send these items back to us within 10 business days of our written approval of a replacement or refund. Returned items must be with their original packaging in unused condition. Once we receive the returned items, we will process your order replacement or refund within 10 business days. We reserve the right to refuse your request if the returned items are not in their original packaging, used, not in original condition as described, or if you fail to return the items back to us within the stipulated time frame. Please retain your mailing receipt to prove your shipment date.
Shipping fees for returns will be borne by you, unless otherwise stated. You are advised to use a trackable mailing service as we cannot be liable for returns lost in transit.
We will not entertain exchange or refund requests for purchases made through a third party.
Items ineligible for return, exchange or refund:
Return, exchange or refund will not be offered for slight variations or imperfections in all handcrafted jewellery and gifts, due to the handmade nature of these products.